Privacy

Data Protection Notice INVESTOR RELATIONS WEBSITE of Fressnapf Holding SE

With this data protection notice, we Fressnapf Holding SE intend to inform you about the processing of your personal data and about your data subject rights when using our Investor Relations Website. 
1. Controller and Data Protection Officer
Controller within the scope of the Investor Relations Website is: 
Fressnapf Holding SE 
Address: Westpreußenstraße 32-38, D 47809 Krefeld 
Email: privacy@fressnapf.com 
Tel.: 02151 – 5191 0 
If you have any questions or suggestions on the subject of data protection, please do not hesitate to contact us. 
You can reach our data protection officer at 
Alexandra Niesen-Finger 
Fressnapf Holding SE 
Address: Westpreußenstraße 32-38, D 47809 Krefeld 
Email: privacy@fressnapf.com 

2. Subject of Data Protection
The subject of data protection is the protection of personal data. This is all information that relates to you as an identified or identifiable natural person (so-called data subject). Included is information such as name, postal address, email address or telephone number, but also other information that you provide to us in the context of the use of our Investor Relations Website. 
3. Details of Data Processing
Below you will find an overview of which personal data we process from you for which purposes, on which legal basis, and whether we pass your data on to third parties in individual cases.
Data processing purposes 
Data categories
Legal basis/legitimate interest
Recipients of the data
Data collection
Visit of the website 
Ensuring a smooth connection establishment, 
Ensuring comfortable use of our website/application and evaluation of system security and stability 
IP address of the requesting internet-enabled device
 Date and time of access
Name und URL of the accessed file 
Web site/application from which the access was made (referrer URL),
the browser you use and, if applicable, the operating system of your Internet-enabled computer 
Art. 6 para. 1 lit. f) GDPR (our legitimate interest in the security, stability, and usability of our website). 
Art. 6 para. 1 lit. b) GDPR (establishment, performance, and termination of the contract with you)
IT-service provider 
Data subject 
Cookie acceptance 
Information about your preferred cookie settings and privacy information 
Time and date of selection 
Art. 6 para. 1 lit. c) GDPR (compliance with legal obligations)
Usercentrics GmbH Sendlinger Straße 7 80331 München 
Data subject 
User registration 
Uuid 
Salutation 
Firstname 
Lastname 
City 
Country 
Company 
Email 
Password 
Interest 
UpdatedAt 
CreatedAt 
newsletterSubscription 
Art. 6 para. 1 lit. a) GDPR (your consent)
Data subject 
Push notification when content is newly published 
Email 
Firstname 
Lastname 
Art. 6 para. 1 lit. a) GDPR (your consent)
Data subject 
4. Cookies
We use various cookies on our website. You can find detailed information on this in our cookie notes under cookie settings.
5. Data Transfer to Third Countries
We process your personal data exclusively in the European Economic Area (EEA).  
If data is transferred to entities whose registered office or place of data processing is located outside the EEA or a country for which an adequate level of data protection has been determined by a decision of the European Commission, we will ensure prior to the transfer that the data transfer is covered by a legal authorization and that safeguards for an adequate level of data protection exist with regard to the data transfer (e.g. through the agreement of contractual warranties, officially recognized regulations or binding corporate rules at the recipient) or you have given your consent to the data transfer. 
In these cases, we will inform you about a corresponding data transfer in this data protection information.  
To the extent that the data transfer is based on Art. 46, 47 or 49(1), subpara. 2 GDPR, you may obtain from us a copy of the safeguards for the existence of an adequate level of data protection in relation to the data transfer or an indication of the availability of a copy of the safeguards.  
For detailed information on data transfers to third countries and a corresponding copy of the guarantees, you can contact us at any time at  
Fressnapf Holding SE 
Westpreußenstraße 32 – 38, D 47809 Krefeld 
Email: privacy@fressnapf.com 
Tel.: 02151 – 5191 0 
 6. Storage Period
We store your personal data as long as this is necessary for the fulfillment of our legal obligations.  
If your personal data are no longer required for the fulfillment of legal obligations, they will be deleted, unless their – temporary – further processing is necessary for the following purposes: 
  • Fulfillment of legal, in particular commercial and tax law retention obligations, which may arise, for example, from the German Commercial Code (HGB) or the German Fiscal Code (AO). The retention and documentation periods specified there are generally two to ten years. 
  • preservation of evidence within the framework of the statutory limitation provisions. According to Sections 195 et seq. of the German Civil Code (BGB), these limitation periods can be up to 30 years, with the regular limitation period being 3 years. 
7. Rights in the Context of Receiving Notifications by Email
If you no longer wish to receive notifications by email from us, you can withdraw your consent at any time with effect for the future or object to further receipt of the notifications by email. Simply use the unsubscribe link contained in every notification by email or send a message to our customer service at info@fressnapf.com. 
8. Data Subject Rights
You have the right at any time, within the scope provided by law, to 
  • withdraw their consent once given in accordance with Art. 7 para. 3 GDPR; 
  • request information about the personal data processed concerning you in accordance with Art. 15 GDPR; 
  • demand the correction of inaccurate or incomplete personal data stored by us about you in accordance with Art. 16 GDPR;  
  • demand the deletion of the stored personal data in accordance with Art. 17 GDPR, unless the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims; 
  • request the restriction of the processing of personal data pursuant to Art. 18 GDPR; 
  • receive the personal data you have provided in a structured, common and machine-readable format or to request that it be transferred to another controller in accordance with Art. 20 GDPR; and  
  • file a complaint with a supervisory authority pursuant to Art. 77 of the GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or our company headquarters for this purpose. 
  • Right to object in accordance with Art. 21 GDPR 
According to Article 21 of the GDPR, you have the right to object to data processing by us at any time for reasons arising from your particular situation, insofar as this is based on the protection of "legitimate interests" according to Article 6 (1) lit. f GDPR. If you exercise your right to object, we will cease processing unless we can demonstrate compelling legitimate grounds for further processing that override your rights and interests. 
To assert your rights you can contact us at any time at:  
Fressnapf Holding SE 
Address: Westpreußenstraße 32-38, D 47809 Krefeld 
Email: privacy@fressnapf.com 
Tel.: 02151 – 5191 0 
 9. Changes to this Data Protection Notice
The version of this data protection notice is indicated by the date (below). We reserve the right to change this privacy policy at any time with effect for the future. The current version of the data protection notice can always be accessed via this link. We recommend that you regularly inform yourself about changes to this data protection notice 
 
Version of this data protection notice: 03/ 2025